Privacy Policy
Last updated: March 14, 2026
1. Scope
This Privacy Policy describes how NEETQ collects, uses, and processes personal information when you visit our website, create an account, or use our learning features.
2. Information we collect
We may collect the following categories of information:
- Account details such as name, email address, and login credentials.
- Usage data such as pages viewed, feature interactions, and timestamps.
- Learning data such as practice activity, progress signals, and feedback.
- Support communications you send to us by email.
3. How we use information
We use collected information to:
- Deliver and maintain platform functionality.
- Improve product performance and learning workflows.
- Provide account support and respond to user requests.
- Send essential service communications.
- Detect misuse, abuse, or security incidents.
4. Legal basis and consent
Where applicable, we process data based on legitimate interests, contractual necessity, legal obligations, and consent where required.
5. Cookies and analytics
We may use cookies or similar technologies for session management, analytics, performance monitoring, and product improvement.
6. Data sharing
We do not sell personal information. We may share information with trusted service providers for hosting, analytics, security, authentication, payment, and customer support operations.
7. Data retention
We retain data only for as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements.
8. Security
We implement reasonable technical and organizational safeguards to protect personal information. No online system can guarantee absolute security.
9. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of personal information. You may also request a copy of your data or object to certain uses.
10. Children and age requirements
Users must meet applicable age requirements under local law or use the service with parent or guardian involvement where required.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated effective date.
12. Contact
Privacy questions and requests can be sent to support@neetq.com.